Privacy Policy
A legal disclaimer
The information on this page is provided for general purposes only and does not constitute legal advice. HT Efficiency Inc. cannot guarantee compliance with every applicable law in your jurisdiction. By using our website and services, you agree to this Privacy Policy.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.
Privacy Policy - the basics
This Privacy Policy explains how HT Efficiency Inc. collects, uses, and protects your personal information when you interact with our website or services.
Information We Collect:
- Contact details (name, phone, email) when you request a service or fill out a form.
- Vehicle information and service history for repair bookings.
- Payment details for invoicing and transactions.
How We Use It:
- To schedule and complete your service requests.
- To communicate with you about your booking or account.
- To comply with legal and regulatory requirements.
We do not sell your personal information to third parties.
Your rights and our commitments
Sharing
• We do not sell or rent personal information.
• We share information only as needed with: authorized staff, payment processors, booking and messaging providers, parts suppliers or sub-contractors performing work for you, and as required by law.
• Mandatory carrier language: SMS consent is not shared with third parties or affiliates.
Security and retention
• We use administrative, technical, and physical safeguards to protect personal information.
• We keep information only as long as necessary for service, warranty, accounting, and legal purposes, then securely delete or anonymize it.
Your rights
• Access: request a copy of the personal information we hold about you.
• Correction: ask us to correct or update inaccurate information.
• Withdrawal: opt out of marketing communications at any time. Service messages related to active work orders may still be required.
• Complaint: you may contact the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
Cookies and analytics
• Our site may use cookies or similar tools for essential functions, security, and basic analytics. You can manage cookies in your browser settings, which may affect site functionality.
Contact
HT Efficiency Inc.
Phone 647-646-4577
If you have questions or wish to exercise your rights, contact us using the details above.